At Optivet Referrals, we are committed to maintaining your trust and confidence when visiting our website.

We have updated our privacy policy in line with the new GDPR rules but nothing changes in the way we use your data:

• Data security always has been and always will be a top priority
• We will never share your information with a third party
• We will only contact you about CPD events or our veterinary services

Analytics

When someone visits Optivet.com we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our website.

Mailing Lists

As part of the registration process for our emails or mailshots, we collect personal information. We use that information for a few reasons: to tell you about subjects we think you will find of interest; to contact you if we need to obtain or provide additional information; to check our records are correct and every now and then to find out for sure that you’re happy and satisfied. We don't rent or trade email lists with other organisations and businesses.

We use a third-party provider, MailChimp, to deliver our newsletter, CPD invites and service updates. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice.

You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing advice@optivet.com

Client Records

Names, addresses, telephone numbers and email addresses of referring vets and pet owners using our services are stored on our Practice Management system, Eclipse. Eclipse is a secure system, access to it is password protected and it is only used by vetted staff.

Access to your personal information

You are entitled to view, amend, or delete the personal information that we hold. Email your request to advice@optivet.com

Changes to this Privacy Notice

This policy was last reviewed on 14/11/19.