All medication requests will be reviewed by the clinical team. We aim to respond to all requests within 2 working days. This may be delayed during busier times. If your request has been approved, we will email an invoice followed by a payment link for you to make payment before your medication is sent out or collected. If you have indicated you are insured, we will email you a claim form. 

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Do you require a written prescription for a new / repeat drug?

Please allow 2-3 working days for a member of the clinical team to review your request.
Written prescriptions for new drugs are charged at £16.50, and repeat prescriptions are charged at £8.28. This fee includes a digital copy of the prescription, which will be emailed to you, and postage the original document to your preferred address. Medication will only be dispensed to animals under our care. If your pet is due a review or has not been seen within a suitable time frame to allow the clinical team to prescribe medication, we will notify you of this and invite you to book in with a relevant clinician. The routine review of patients is critical to maintaining health and welfare standards for the animals and is a legal requirement for the practice. If your request has been approved, we will email an invoice followed by a payment link for you to make payment before your medication is sent out or collected. If you have indicated you are insured, we will email you a claim form.
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